Our coronavirus telephone line is open from 9:00am - 4:30pm for all your enquires. 

-----0121 5242510-----

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Jyoti Bhachu

Practice Manager

Victoria Edwards

Assitant Manager

Mrs Geeta Thabal (f)

Assistant Manager


Mrs Rapinder Sidhu (f)

PCCF Administration Manager

Miss Sarah Harris (f)

IT Manager

Miss Abbie Hadley (f)

Receptionist / HCA

Urmila Kumari (f)

Team Leader

Elaine Cunningham (f)

Team Leader

Kameljit Bains (f)


Mr Oliver Jassal (m)


Miss Katarina Harpin (f)

Workflow Administrator

Miss Leah Ward (f)


Mrs Gayle Williams (f)

Workflow Administrator

Mrs Caroline Morris

Senior Administrator

Mrs Dhanni Bains (f)


Mrs Tracey Johnson (f)


Miss Rahila Hussain (f)


Mrs Anita Hart (f)


Mrs Shirley Shakespeare (f)



Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website